Terms of Service

1. Agreement

These Terms of Service (“Terms”) govern your access to and use of IgThreadly and related services offered in connection with ReCallSync (“Service”). The Service is provided by FUSIONSYNC AI (OPC) PRIVATE LIMITED (GSTIN 06AAGCF1914P1ZF, PAN AAGCF1914P). If you do not agree, do not use the Service.

2. Eligibility and accounts

You must have authority to bind yourself or the business you represent. You are responsible for your account credentials and for all activity under your account. You must provide accurate information and keep it updated.

3. Early product; changes

The Service is provided in a preview / beta-quality state. We may ship breaking changes, remove or replace features, change workflows, or deprecate APIs or integrations at any time, with or without notice, where permitted by law. We do not guarantee backward compatibility. You agree not to rely on the Service for mission-critical operations without your own safeguards.

4. Rate limits and usage

We may introduce, adjust, or enforce rate limits, quotas, fair-use rules, or technical restrictions (including on API calls, messages, automations, or connected accounts) to protect stability, comply with platform rules, or manage cost. Excessive or abusive usage may result in throttling, suspension, or termination. Limits may not be disclosed in advance.

5. Our rights regarding your account

We operate the Service and underlying accounts at our discretion. We may suspend, restrict, modify, or terminate your access to IgThreadly (or delete or disable your account or data associated with it) at any time, with or without cause or notice, including for violation of these Terms, risk to the Service or other users, requests from Meta or other platforms, legal requirements, or operational needs. You acknowledge we have no obligation to retain your content or configuration after termination.

6. Instagram and third-party platforms

The Service depends on Instagram, Meta, and other third parties. Their terms, policies, and API changes may affect or disable features. You are responsible for complying with Instagram’s rules, commerce policies, messaging policies, and any applicable laws (including marketing and opt-in requirements). We are not responsible for outages, enforcement actions, or changes by third parties.

7. Acceptable use

You will not:

• Use the Service for spam, harassment, illegal activity, or to mislead users;
• Attempt to probe, scrape, or attack our systems, or circumvent limits or security;
• Reverse engineer or resell the Service except as allowed by law;
• Use the Service in a way that violates Meta or Instagram policies or gets our access revoked.

8. Intellectual property

We retain all rights in the Service, branding, and software. You retain rights in content you provide; you grant us a license to host, process, and display that content as needed to operate the Service.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION, OR THAT AUTOMATIONS WILL DELIVER MESSAGES CORRECTLY OR AT ALL.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER FUSIONSYNC AI (OPC) PRIVATE LIMITED NOR ITS AFFILIATES OR SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS. OUR AGGREGATE LIABILITY FOR CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR IGTHREADLY IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US$100), IF YOU HAVE NOT PAID ANY FEES.

11. Indemnity

You will defend and indemnify us and our affiliates against claims arising from your use of the Service, your content, your violation of these Terms, or your violation of third-party rights.

12. General

These Terms are governed by the laws of the United States, without regard to conflict-of-law rules. If a provision is unenforceable, the remainder stays in effect. Failure to enforce a provision is not a waiver. These Terms are the entire agreement between you and us regarding IgThreadly (subject to any separate enterprise agreement if applicable).

13. Contact

For questions about these Terms, contact RecallSync using the details below.